Your competitors aren’t standing still 7 Reasons Restaurants Can’t Wait on Voice Ordering You’re not the only one feeling the urgency to change. Your peers face similar challenges, and many of them are pulling the trigger to adopt technology solutions to the many seemingly intractable problems.
McDonald’s is one of a number of fast-food chains trying out automated voice recognition at drive-thrus, and finding early success in doing so. The quick-service giant has put a sharp focus on its digital infrastructure and sees great potential with voice AI to reduce staffing challenges.
More than 50 percent of U.S. restaurant operators plan to implement some form of automation technology in the next two years, according to released last year, and those that have done so already feel it’s worth the investment. a Lightspeed report